Directions to Platinum Volkswagen in Hicksville NY

Getting to a dealership for the first time can feel like a small hassle, especially when you're not sure whether you're heading to the right building. Platinum Volkswagen operates from two locations in Hicksville—one for sales and one for service—and mixing them up means backtracking.

This guide covers the exact addresses, step-by-step driving directions from major Long Island highways, parking details for service appointments, and current hours for each department.

Platinum Volkswagen has two separate locations in Hicksville, NY, and knowing which one you want before you leave home makes a real difference. The sales showroom sits on West Old Country Road, while the service center operates from Nelson Avenue about a quarter mile away. First-time visitors sometimes end up at the wrong building, so it helps to double-check the address based on why you're coming in.

The Platinum Volkswagen sales showroom is at 340 West Old Country Road, Hicksville, NY 11801. This is where you'll go to browse new Volkswagen models, look through pre-owned inventory, talk financing, or work through a trade-in.

West Old Country Road is a busy commercial stretch with plenty of other businesses along the way. You'll spot the Platinum Volkswagen signage from the road as you approach. The building sits among other automotive dealerships, so if you see a cluster of car lots, you're in the right area.

One thing worth mentioning: parking at the showroom is straightforward. There's a customer lot right in front of the building, and you can walk directly into the showroom from there.

The Platinum Volkswagen Service Center is at 45 Nelson Avenue, Hicksville, NY 11801. This location handles maintenance appointments, repairs, warranty work, and parts pickup.

Nelson Avenue runs parallel to Old Country Road, and the service facility is close to the main showroom. However, the two buildings have different entrances and parking areas, so plugging the Nelson Avenue address into your GPS will route you directly to the service drive rather than the sales lot.

If you've only ever visited the showroom, the service center might feel unfamiliar at first. The layout is different, and the entrance is designed for vehicles pulling into service bays rather than customers walking in to browse. Once you've been there once, though, it's easy to find again.

Hicksville sits in a central spot on Long Island, which makes it accessible from most directions without too much hassle. The dealership is close to several major highways, so whether you're coming from Nassau County, Suffolk County, or Queens, the drive is fairly direct.

Traffic patterns vary depending on the time of day. Morning rush hour tends to slow things down on the LIE, while midday and early afternoon are usually smoother. If you have flexibility in when you visit, avoiding peak commute times can shave a few minutes off your trip.

The LIE is the most common route for drivers coming from either direction. Here's how to get there:

• Take Exit 41S toward Hicksville and Broadway
• Turn south onto Broadway, which is also Route 107
• Continue on Broadway until you reach Old Country Road
• Turn right onto West Old Country Road
• Watch for the dealership on your right within about half a mile
  
  

This route works well whether you're coming from Queens, western Nassau, or out in Suffolk. The exit itself can get a little backed up during rush hour, but once you're off the highway and onto local roads, traffic usually moves along.

If you're heading to the service center instead of the showroom, follow the same directions until you reach Old Country Road, then continue a bit further to Nelson Avenue and turn right. The service entrance will be on your left.

For drivers coming from north shore communities, the Northern State offers a good alternative:

• Take Exit 35 toward Hicksville and Route 107
• Head south on Broadway, which is Route 107
• Follow Broadway until you hit Old Country Road
• Turn right onto West Old Country Road
• Look for Platinum Volkswagen on your right
  
  

The Northern State tends to have lighter traffic than the LIE during weekday mornings. If you're heading to an early service appointment or want to beat the crowds at the showroom, this route can be a bit quicker depending on where you're starting from.

If you're coming from the south shore, here's the approach:

• Take Exit 27 toward Wantagh Avenue North
• Head north on Wantagh Avenue
• Turn left onto Old Country Road, heading west
• Continue for about 3 miles
• The dealership will appear on your left
  
  

This route has more traffic lights than the highway approaches, so it takes a bit longer even though the distance isn't much different. Allow a few extra minutes if you're on a tight schedule. The drive is straightforward once you're on Old Country Road, and you'll pass several shopping centers and other dealerships along the way.

Finding the service center for the first time can feel a little uncertain, especially if you've only been to the sales showroom before. The Nelson Avenue location has its own layout, entrance, and parking setup that's designed specifically for service customers.

When you arrive at 45 Nelson Avenue, you'll see signage pointing toward the service drive. The entrance is clearly marked, and you can pull directly into the service lane where someone from the team will meet you.

If you're dropping off your vehicle for a longer repair, there's a designated area where you can park and walk inside to check in at the service desk. The process is pretty simple once you know where to go.

A few things that help on your first visit:

• Look for the service drive signage as you pull into the lot
• Pull into the service lane if you're staying with your vehicle during the appointment
• Park in the customer lot if you're dropping off and leaving

Calling ahead can also clear up any confusion. The service team can walk you through exactly where to go based on what kind of appointment you have.

Service customers have dedicated parking spots near the service entrance. If you're waiting for your vehicle, you can park in the customer lot and head inside to the waiting area, which has seating and is separate from the service bays.

For early drop-offs before the service department opens, there's typically a key drop box available. This option works well if you want to leave your vehicle overnight or first thing in the morning before the team arrives.

Tip: Scheduling your service appointment online or by phone before visiting helps the team prepare your vehicle information in advance. This can cut down on wait time when you arrive.

Knowing when each department is open helps you plan your visit and avoid showing up when the doors are locked. Here's the current schedule:

Hours may change on holidays, so calling ahead is a good idea if you're visiting around Thanksgiving, Christmas, or other major holidays.

The sales team is available six days a week, with extended evening hours on weekdays that run until 8:00 PM. Walk-ins are welcome, though scheduling an appointment can help ensure a sales consultant is free to spend time with you without interruptions.

If you're planning to test drive a specific model or want to discuss financing options in detail, letting the team know in advance gives them time to pull the vehicle and prepare any paperwork. This is especially helpful if you're looking at a particular trim level or color that might not be parked right out front.

The service department opens early on weekdays at 7:30 AM, which works well if you want to drop off your vehicle before heading to work. Saturday hours are available for customers who can't make it during the week, though the department closes a bit earlier at 4:00 PM.

Appointments are recommended for service visits. The team does accommodate walk-ins when possible, but scheduled appointments get priority and typically have shorter wait times. If you're coming in for something quick like an oil change, you might be able to get in and out faster with an appointment than without one.

Genuine Volkswagen OEM parts are available at the parts counter during regular business hours. If you're looking for a specific component that isn't in stock, the team can order it and let you know when it arrives.

For customers who handle their own maintenance or repairs, the parts department can help identify the correct parts for your specific Volkswagen model and year. This is useful if you're not sure which filter, brake pad, or accessory fits your vehicle.

If you're having trouble locating either the sales showroom or service center, the Platinum Volkswagen team is happy to help. You can reach them at (888) 510-6606 for directions or to confirm which location you're heading to.

Navigating to a new destination while also thinking about a vehicle purchase or service concern can add unnecessary stress. A quick phone call can clear up any confusion and point you in the right direction before you leave home.

Contact Platinum Volkswagen for assistance with directions or to schedule your visit →

The Hicksville LIRR station is about one mile from the dealership, which makes it accessible for customers traveling from Manhattan or other parts of Long Island. From the station, a rideshare service or taxi can get you to the showroom in just a few minutes. Some customers arrange for pickup at the station when completing a vehicle purchase, which is worth asking about if you're coming in by train.

The dealership is roughly two miles from LIE Exit 41S, which translates to about five minutes of driving under normal traffic conditions. This central location makes Platinum Volkswagen convenient for shoppers and service customers coming from across Long Island, whether you're starting in Queens or out in Suffolk County.

As you travel west on Old Country Road, you'll pass several automotive dealerships and retail plazas before reaching Platinum Volkswagen. The dealership's signage is visible from the road, and the building sits in a commercial stretch that includes other car-related businesses. If you reach the intersection with Newbridge Road, you've gone slightly too far and can turn around to head back east.